Question 1

What is the turn around time?

Accepted Answer

Turn around times are as follows:
 
Website designs: 7-14 business days
Flyer/Other Designs: 3-5 business days
Retainer Flyers: 2-3 business days

Question 2

What is the price for a rush project?

Accepted Answer

The fee for a guaranteed 48-hour turn-around time is $50.00 per design excluding taxes.
The fee for a guaranteed 24-hour turn-around time is $75.00 per design excluding taxes.
The fee for a same day turn-around time is $100.00 per design excluding taxes.

Question 3

How do I place a graphic order?

Accepted Answer

You may place an order one of two ways:
 
1. You can order on our "Order Now" form under our graphic design tab where you will be able to insert all of the needed project and contact information.
 
2. If you are ordering a design or custom retainer/package that is not listed on the website, you can send your information/request via email to mmpinfo@mmpstudioz.com and we will send over an invoice to your preferred email. Please include your name and phone number along with your request.

Question 4

What if I have more than one image to upload?

Accepted Answer

If you have more than one image you want included in your project, you can send the rest of the images along with the name of your project via email to mmpinfo@mmpstudioz.com.

Question 5

Do I have to send information for each of the projects included in the packages at the same time?

Accepted Answer

You sure don't! All of the included projects do not have to be submitted all at once. You may choose when to send in the information for each of your projects anytime within the next 60 days after your package purchase, or anytime throughout the month for the monthly retainers.

Question 6

What is the refund and cancellation policy?

Accepted Answer

Information on our refund and cancellation policy for both graphic design and photography can be found in our up to date Terms and Conditions located at the bottom of our site.

MMP Studios

Frequently Asked Questions

What is the turn around time?

What is the price for a rush project?

How do I place a graphic order?

What if I have more than one image to upload?

Do I have to send information for each of the projects included in the packages at the same time?

What is the refund and cancellation policy?